Shipping policy
- SHIPPING
We offer quick and reliable shipping. Delivery in Luxembourg takes 1-3 days. International shipping times vary. Contact us for any shipping questions.
- RETURNS
Return within 14 days. Shoes and clothing must be unworn, in the original packaging, and sent to this address for quick processing:
THE SOURCE
28 Rue Notre-Dame
2240 Luxembourg
Luxembourg
- DELIVERY OPTIONS WITHIN LUXEMBOURG
In-store pickup is not only free but also the quickest and eco-friendly option. Kindly give us a call at +352 28 22 59 72 before your visit to ensure your product is ready.
Deliveries managed by DPD come with a tracking number and typically arrive within 2-3 days at most, slightly longer during special weekends or holidays.
For all orders exceeding 100€, shipping is absolutely free, regardless of your residential area in Luxembourg.
- IMPORTANT DETAILS
Our shipping prices are calculated based on an average size-to-weight ratio. Please note that these rates may fluctuate due to carrier adjustments. We'll always keep you informed should there be any changes.
If you have any questions or need further assistance, don't hesitate to get in touch with us. You can reach us by email at info@thesourceshop.lu, or via our social media platforms.
Thank you for shopping with us!